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| Consultation, Design and Construction of Aquatic Features | Fish Treatment & Advice, Pond Cleaning & Diving |
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Jewels Ponds and Gardens is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1 The information we collect and how we use it
When you register to purchase goods from our website we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date. We also need you to provide a delivery address of somewhere the goods can be delivered and signed for (if this is different to your home address. We gather this information to allow us to process your registration, process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with the goods you order and to communicate with you on any matter relating to the conduct of your account. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the products and information we provide.
2 Our use of cookies and other information gathering technologies
You need to have “cookies” enabled on your pc in order to browse the Website. Please contact your software vendor if you require assistance enabling “cookies”.
3 How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. The server used by Jewels Ponds and Gardens is located at a physically secure location with CCTV protection, security personnel and high voltage electric fencing. The server is protected by a Cisco PIX firewall to prevent unauthorised access and DoS/DdoS attacks. Windows 2003 server is used and the passwords used to access the website database use complex non-guessable algorithms. We also keep your information confidential. The internal procedures of Jewels Ponds and Gardens cover the storage, access and disclosure of your information.
4 Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 Updating your details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to sales@jewelspondsandgardens.co.uk.
6 Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also post a notice on the website or e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
7 How to contact Jewels Ponds and Gardens
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to sales@jewelspondsandgardens.co.uk. |
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